Avid Armor takes pride in the quality of our products and guarantees that our sealers will be free from defects in material and workmanship for one year following the purchase date. During this period, your exclusive remedy is repair or replacement of this product or any component found to be defective, at our discretion. Components including seal Teflon tape, sealing wire, gaskets, or any parts tampered or altered are NOT covered under the one year warranty.
This warranty is limited to products purchased and used in the United States with a valid proof of purchase from an authorized seller.
WARRANTY, REPAIRS, OR PARTS QUESTION?
Please contact us or call us at 720-724-7808. If the product qualifies for warranty repair or replacement, we will bear the cost of all shipping charges to and from buyer. We are not responsible for shipping damage.
Before returning the product for any repair or service: it must be clean and free from any food particles or other debris; otherwise, we will return it or impose a $50 cleaning surcharge, at our discretion.
TIMING FOR REPAIRS
Turnaround time can vary depending on machine and type of repairs. Repairs are usually made within 5 business days once we receive the product.
Avid Armor will cover the shipping to and from our warehouse (ground shipping) for all items covered under warranty. Customers are responsible for getting the product to the Avid Armor and expedited shipping requests for returned goods.